Sainsbury plc and Microsoft Corp. today announced a new five-year strategic partnership, using Microsoft’s artificial intelligence and machine learning capabilities and Sainsbury’s rich datasets to help accelerate the retailer’s recently announced Next Level Sainsbury’s strategy.
The partnership will improve store operations, drive greater efficiency for colleagues, and provide customers with more efficient and effective service, delivering stronger returns for shareholders under Sainsbury’s ‘Save and invest to win’ programme.
By harnessing Microsoft’s products and expert engineering capabilities, Sainsbury’s will put the power of AI in the hands of store colleagues and make shopping more engaging and more convenient for millions of customers across the UK – both online and in store.
This will be supported by upskilling programmes for Sainsbury’s colleagues, helping them learn and grow in the new AI-driven economy.
Sainsbury’s will use Microsoft’s services to transform across three core areas:
Clodagh Moriarty, Sainsbury’s Chief Retail and Technology Officer, said: “Our collaboration with Microsoft will accelerate our ambition to become the UK’s leading AI-enabled grocer.
“It’s one of the key ways we’re investing in transforming our capabilities over the next three years, enabling us to take another big leap forward in efficiency and productivity, continue to provide leading customer service and deliver returns for our shareholders.”
Clare Barclay, CEO, Microsoft UK, said: “Today, Sainsbury’s has laid out a bold vision that puts AI at the heart of its business, accelerating the development of new services, which will enhance and transform the customer and colleague experience.
“We are delighted to be working with Sainsbury’s to power the next generation of retail.”
Although some Reddit users who commented on the photo of the scales were positive with one saying "they are 10x more convenient and faster", many were more crit
A beloved high-street shop will close its doors after 20 years in business, coming as a "huge loss" to loyal customers. Simply Baby in Lancaster announced on We
Tesco is trialling a new checkout feature (Picture: Alex Segre/UCG/Universal Images Group via Getty Images) Tesco shoppers in Gateshead might no
The stars of the show will be at Bluewater Shopping Centre on Saturday, March 22, and Sunday, March 23, for an "action-packed immersive experience". The