Job Summary
The Development Manager will lead the redevelopment and expansion of individual giving streams to achieve ambitious fundraising targets. You will also lead the acquisition of new individual supporters, increasing donor retention, and encouraging existing donors to increase their giving.

Job Description


You will be responsible for the stewardship of a pool of existing supporters, looking after them with a high level of care, and delivering a suite of events as agreed with the Development Director for donor development and moves management.

You…

Job Summary

The Development Manager will lead the redevelopment and expansion of individual giving streams to achieve ambitious fundraising targets. You will also lead the acquisition of new individual supporters, increasing donor retention, and encouraging existing donors to increase their giving.

Job Description

You will be responsible for the stewardship of a pool of existing supporters, looking after them with a high level of care, and delivering a suite of events as agreed with the Development Director for donor development and moves management.

You will work with three colleagues within the Development team: the Development Director, who leads on strategy, major gifts, and legacies; Development Manager (Trusts & Foundations), who works closely with the Participate team; and the Development Administrator, who supports the team with data management and reporting. Collectively the team raises circa £500k toward revenue funding per year through philanthropy, and it is anticipated this income will increase significantly in the next three years as the theatre opens after a period of closure and redevelopment.

The role will work closely with colleagues in Marketing, Box Office and Front of House to develop campaigns and deliver a high-quality donor experience and support the Development Director in developing and embedding a new fundraising culture across the organisation. The role would suit a personable, experienced and motivated fundraiser with an interest in the arts.

Responsibilities:

• With the Development Director, create and implement programmes for individual giving to achieve significant income growth

• Deliver the Citz Supporters Circle programme, ensuring the production of appropriate materials and delivery of benefits to members

Job Requirements

• Experience of fundraising as part of a professional income generating programme

• Experience of securing gifts from individual donors or family trusts

• Experience managing and analysing data using CRM systems

• Methodical work style with good attention to detail

• Excellent verbal communications skills and ability to speak confidently with donors via phone and in person
• Strong writing skills and ability to express the impact of donations
• Strong prioritising and time management skills, and ability to meet deadlines
• Flexible and adaptable with a calm and practical approach to problem solving
• Effective team player with the ability to work alone and under own initiative
• Personal drive to succeed and achieve objectives
• The ability and willingness to work flexible hours, including occasional evenings and weekends
• Diplomatic and professional approach

Job Responsibilities

• Oversee the delivery of the Seat Dedication programme, working closely with the Development Administrator to ensure accurate delivery

• Deliver cohesive Individual Giving stewardship and cultivation plans ensuring all giving incentives are created in the most VAT and Gift Aid efficient manner

• Support the development of a meaningful major gift programme by contributing to donor pipeline development

• Deliver successful fundraising engagement and stewardship events

• Develop and test an annual fundraising campaign, utilising the full range of assets the organisation has at its disposal

• Work with the Marketing and Box Office teams to increase engagement from ticket top up donors

• Utilise the Spektrix CRM database effectively to ensure donations are recorded accurately and timeously, and donors are thanked and communicated with in accordance with department KPIs