By William James
LONDON, – Long queues were building at British airports on Tuesday night, including the biggest Heathrow, after the country’s Border Force suffered a nationwide technical issue that affected passport control.
Britain’s leading airports, including Heathrow, Gatwick and Stansted in the south, Manchester in northern England, and Edinburgh in Scotland, said they were aware of a nationwide problem and their staff were working with Border Force officials to help resolve the issue.
One traveller described border officials rushing to manually process passport holders.
“All the e-gates were totally blank and there was just a lot of chaotic scenes,” said Sam Morter, 32, who was returning to London’s Heathrow from a holiday in Sri Lanka.
He made it through the airport after around 90 minutes.
Videos posted on social media platform X showed long queues of passengers at passport desks in airports including London’s Stansted and Heathrow.
“We are aware of a technical issue affecting e-gates across the country,” a Home Office spokesperson said.
“We are working closely with Border Force and affected airports to resolve the issue as soon as possible and apologise to all passengers for the inconvenience caused.”
Britain’s automated border gates system crashed in May 2023, causing long queues and several hours of delays for passengers.
The country’s air traffic system also went into meltdown in August 2023 when a technical problem disrupted the National Air Traffic Service for several hours.
Border Force is a law enforcement command within the Home Office, or interior ministry, which operates passport control and e-gates at airports.
This article was generated from an automated news agency feed without modifications to text.
The Times focuses, external on Donald Trump's latest comments about the war in Ukraine. Its headline quotes the US president, who said Vladimir Putin was "doing
7 March 2025, 17:31 | Updated: 7 March 2025, 18:06 'This could end in Worl
The weather is expected to quickly change after a spell of sunshineThe Met Office has warned that "colder weather is on the way."(Image: Liverpool ECHO)It is fo
The Turkish-tinged creation by Boghall Butchers - which is celebrating its 50th year in business - won through in the newly-formed fusion category, which also f