E-gates are beginning to reopen at some airports, but long queues remain.
Paul Curievici, from Haslemere in Surrey, landed at Gatwick Airport at around 7.30pm on a flight from Lyon and waited in line for almost an hour at passport control.
The 41-year-old said: “(I was) a little bit resigned at what initially looked like another British infrastructure failing, and (I had) quite a lot of sympathy for the poor buggers furrowing their brows and trying not to look embarrassed.”
Mr Curievici said the e-gates at Gatwick had since reopened but that fast-track passengers continued to be prioritised, which he found “pretty galling”.
He continued: “There was an awkward moment – half of us had been funnelled into the ‘all passports’ queue.
“When the system came back online they reopened almost all the UK/EU gates without opening any for us – I actually raised it with a member of staff and they finally opened one.”
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