Southeastern launches WhatsApp channel for service updates
A train operating company that serves Kent, East Sussex and Greater London has launched a WhatsApp channel to provide service updates.
Southeastern claims it is the first train company in the UK to do this.
The new service allows customers to sign up through their existing WhatsApp account so they can get accurate travel information directly from the Southeastern control centre.
John Till, head of information delivery, said: “We are building a better, more reliable and sustainable railway and a key part of that is providing our customers with accurate, timely and easily accessible information.”
Passengers can also send questions directly to the Southeastern control team on their WhatsApp number if they need specific advice and information.
Mr Till said signing up was “quick and easy” and said the details are on Southerastern’s website.
Passengers can also stay up to date on the app, website, social media channels and through announcements on trains and in stations.
Related
‘Too small’ UK pension funds hold back growth, says Rachel…
However, critics say the plans could put savers' money at risk."Conflating a government goal of driving investment in the UK and people’s retirement outcomes
Homebase collapses with 2,000 jobs at risk
Those stores will continue to trade while administrators Teneo look for a buyer, and there will be no immediate redundancies.Along with up to 70 stores, Range o
Scam company which offered fake hospitality packages to British Grand…
Informa Expo Ltd targeted businesses with hospitality tickets for this year’s British Grand Prix The company, trading as Informa Hospital
Trinny Woodall Takes Top Honour at Lloyds British Business Excellence…
London’s Grosvenor Hotel set the scene for an evening celebrating Britain’s business elite at the Lloyds British Business Excellence Awards. With twenty cat
