An AI platform for business transformation listed in New York plans to invest $1.5bn into its UK business over the next five years.

ServiceNow plans to expand with new office space and significantly grow its employee base beyond its current headcount of 1,000. 

It will also expand its London and Newport data centres with Nvidia GPUs for local processing of LLM data, while offering new skills programmes to reach a target of 240,000 UK learners. 

The announcement was made as part of the International Investment Summit, led by Prime Minister Keir Starmer, which brought together 300 industry leaders to catalyse investment in the UK.  

ServiceNow’s AI platform connects people, processes, data, and devices to increase productivity and maximise business outcomes. Last month, the company launched its Xanadu platform release with more than 350 new AI innovations. 

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Today, 85% of the Fortune 500 and more than half of the FTSE100 rely on ServiceNow to reduce the complexity across their business and power their productivity. In the UK, ServiceNow works with leading organisations including BT Group, Aston Martin Aramco Formula One(R) Team, and hundreds of public sector bodies, including NHS and the Department for Work and Pensions. 

Rachel Reeves, Chancellor of the Exchequer said: “This investment is a huge vote of confidence in the UK’s tech and AI sector, and is exactly the kind we want to see as we grow the economy. 

“That’s what the International Investment Summit is all about too. Showing global investors and business that Britain is open for business.” 

ServiceNow chairman and CEO Bill McDermott said: “The United Kingdom is embracing technology transformation at scale. In this new age of AI, the country continues to be a global leader in driving innovation for the benefit of all its communities. 

“Our investment accelerates the UK’s push to put AI to work, empowering people, enriching experiences, and strengthening societal bonds. Together, ServiceNow and our customers across the UK are delivering a future where technology benefits everyone.”

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