Retail intelligence platform Narvar announced on Monday the appointment of Harish Mohan as president and chief revenue officer (CRO). 

The strategic hire follows the recent appointment of Anisa Kumar as CEO. 

“Harish’s appointment is a pivotal step in Narvar’s journey to redefine the post-purchase experience for retailers and brands worldwide,” said Kumar. 

“His expertise in accelerating growth at scale and his deep understanding of the SaaS ecosystem uniquely position him to lead our revenue teams in unlocking new opportunities across our global markets. Together, we will deliver on our commitment to empower our customers with innovative, customer-centric solutions while driving sustainable and profitable growth.”

Mohan is a seasoned SaaS executive with a proven track record of driving transformative growth, scaling global operations, and fostering innovation. 

Most recently, he served as an entrepreneur in eesidence at Battery Ventures, where he provided strategic guidance on revenue operations, go-to-market strategies, and sales AI investments across the firm’s portfolio.

Prior to Battery Ventures, Mohan was the SVP of field operations at Outreach, overseeing global sales, SDR, and revenue operations teams. His leadership extended to key roles at Pendo and a transformative 15-year tenure at NetSuite, where he served as global VP of strategy and international operations.

“I am thrilled to join Narvar at such a transformative time in the company’s journey,” said Mohan. “Narvar’s vision to create exceptional customer experiences leveraging the power of data and AI aligns perfectly with my passion for helping businesses leverage technology to build enduring relationships. I look forward to partnering with Anisa and the entire Narvar team to scale our operations and deliver meaningful impact for our clients around the globe.”

Narvar currently collaborates with over 1,500 retailers including Levi’s, LVMH, Sephora, and Warby Parker, providing order tracking, returns and customer care services.