A carpet seller based in John Lewis stores has collapsed into administration, leaving customers across Britain unable to get their deliveries.

The Floor Room said it had been left with no option but to appoint administrators after sister company Carpetright failed last month.

The business, which had 34 concessions across John Lewis stores as well as one dedicated store in central London, said it had been dependent on Carpetright for support services.

While Carpetright was later rescued by its founding family via their rival company Tapi, the deal only covered a small number of its stores, logistics hubs and its intellectual property.

Outstanding orders with The Floor Room for carpets and flooring will not be fulfilled, administrator PwC said, with customers urged to contact their card provider about the possibility of a refund.

Adam Seres, joint administrator at PwC UK, said: “Following [Carpetright’s] insolvency, management worked to find an alternative solution to preserve the Floor Room’s business as a going concern.

“However, its financial position meant that it was impossible for the business to continue trading.”

Almost all of The Floor Room’s 201 staff have been made redundant immediately, with a handful of workers retained to help wind down operations. Its concessions and its store in London have closed.