Tesco 'phasing out' Clubcard service 'between now and March 7'

Customers will no longer be able to pay via the supermarket’s app in stores, Tesco – which is rivalled by Sainsbury’s, Asda, Morrisons and more – said.

Tesco has axed a popular Clubcard service at checkouts leaving customers fuming. Customers will no longer be able to pay via the supermarket’s app in stores, Tesco – which is rivalled by Sainsbury’s, Asda, Morrisons and more – said.

Until now, customers buying items in Tesco shops could open the supermarket’s app, and then click on “Pay In-Store”, which allowed them to pay and collect Clubcard points in one go by scanning a code. But Tesco is scrapping the feature from March 7.

An email sent to customers said: “To ensure we’re able to keep bringing out the best value and convenience, we’ve taken the decision to remove the pay in-store feature, formally known as Tesco Pay+, from the Tesco app.

“Between now and March 7, the pay in-store feature will be phased out and any linked card details will be removed, unless you’re using them for GetGo, Whoosh, or home delivery shopping.

“So next time you’re in-store, you’ll need to pay separately after scanning your Clubcard. You can still earn points and access Clubcard Prices by simply scanning your Clubcard or app at the till.

“Or you can add your Clubcard to your Apple or Google Wallets.” A shopper said on the social media site Reddit: ”So annoying. How is it more convenient to turn what was one step, into two. Can’t see how it’s going to help with value either.”

Another added: “Use it daily.. it’s pretty convenient to me, no need to scan Clubcard.. just pay with the app, quite a strange move from Tesco.” And another customer fumed: “I literally use this for every purchase, whyyyyyyyyy.”

And another said: “FFS I use this to buy brekkie at work instead of keeping a wallet on me.” A Tesco spokesperson said: “We regularly review the payment options available to our customers.

“It’s still quick easy to earn points on your shopping and fuel and enjoy Clubcard Prices offers by tapping your Clubcard in-store, scanning it via the Tesco App, or by adding it to your Apple or Google wallet.”